Privacy Policy

Welcome to Emanco!

Thank You for visiting the corporate website of EMANCO HOLDINGS LIMITED (Emanco).

This Privacy Policy applies to your use of Emanco’s any websites, including www.emancoholdings.com, any associated Emanco mobile or desktop applications, and other Emanco websites, as well as your relationship with Emanco.

By accessing or using the Services, you are agreeing to this Privacy Policy and concluding a legally binding agreement between yourself and Emanco. If you do not agree with this Privacy Policy, please do not access or use the Services.

You should read our Privacy Policy in full to understand what data we collect, how we use it, and the circumstances where we may share it. This Privacy Policy may change over time. If we make changes to it, we will post the modified Privacy Policy on our website. We encourage you to visit this page periodically to learn of any updates.

We are committed to your privacy and understand that information about you and your health is personal. This Website is designed to provide information about our organization, facilities, services and employment opportunities. This Privacy Policy applies only to our online activities and is valid for users to our website with regards to the information that they shared, and information collected from users of the website www.emancoholdings.com. This policy is not applicable to any information collected offline or via other channels.

By using any of our services, including website, you agree and consent to our collection and use of your information in accordance with this Privacy Policy, including the disclosures described herein and the potential transfer of your personal information to another territory, subject to all applicable data protect laws in the United Arab Emirates.

Your use of this website or any digital services indicate your agreement and acceptance of our Privacy Policy and to the following terms and conditions, subject to all applicable data protection laws in the United Arab Emirates.

1. What Information We Collect

We collect personal information (or personal data) and non-personal information (e.g., aggregated data or de-identified data) from you when you use our Services. As further described in this section, we may receive personal information about you that you submit through the Services or that is provided to us by a third party; we also may receive personal information about you automatically as you use the Services.

• Information you Provide Us: We receive personal information about you that you choose to provide to us, including when you create an account; search company information; search for or purchase our offerings; configure settings; seek employment or business opportunities with us, communicate with us; or otherwise use our Services.
• Information from our Customers: Our customers (“Customers”) may share information with us so that we can provide them with our Services and/or Information. Each Customer chooses what information it shares, which may, for example, include personal information (“Customer Data”).
• Usage and Log Data: When you interact with our Services, we may collect information from your device or web browser when you interact with the Services. For example, when you interact with the Services, we may log and store your IP address and technical information about your usage like your device ID, browser type, how you progressed through the Services, where you abandoned it, etc. We can use your IP address to determine your general location. This information is generally pseudonymous but is considered personal information in many places.
• App Data: If you use a Emanco application, on mobile or other platforms, we may collect analytic information about your device, such as IP address, device ID, OS version, and clickstream. This information is also generally pseudonymous but is considered personal information in many places.
• Information from Public Sources or Third Parties: We may receive additional information about you from public or third-party sources. For example, we may receive marketing, sales generation, and recruitment information from service providers or partners.

2. How We Use Your Personal Information

We collect, use, process, and store your personal information:

• For internal business purposes, such as to improve our Services.
• To provide the Services.
• To personalize the Services.
• To receive and process job applications for jobs with us.
• To process data with machine learning algorithms, which helps us build, personalize, and improve the Services.
• With respect to Customer Data, in accordance with our contracts with our Customers.
• To detect, investigate and prevent harmful, fraudulent, and illegal activity and security issues and protect the rights and property of Emanco and others.
• To enable communications through the Services.
• To contact you about additional Emanco services you might be interested in, unless you opt-out 
• As required by applicable law, legal process, or regulation.
• For purposes as disclosed at the time you provide your information, with your consent, and as further described in this Privacy Policy.

3. When We May Share Your Personal Information

We will only share your personal information with third parties under the following circumstances:

• With your consent.
• With our trusted agents and vendors that are contractually engaged to provide us with services, such as email management and cloud-based hosting. We provide a list of the services these companies provide for us below and update it regularly. These companies are obligated by contract to safeguard any personal information they receive from us and have agreed to only use the personal information for the specific purpose it was provided. The services include: a) cloud computer, data storage and file storage providers, b) email marketing providers, c) website and b2b analytics providers, d) customer relationship management, contact database vendors, data hygiene vendors, survey vendors and project management software providers, e) customer billing systems vendors, f) login authentication providers to ensure that the logins to our systems are working efficiently, g) auditing, debugging and security vendors.
• With respect to Customer Data, in accordance with our contracts with our Customers.
• With any of our affiliated companies, including a parent company, subsidiaries, joint ventures, or other companies under common control with us (in which case we will require such entities to honor this Privacy Policy).
• If we believe that disclosure is reasonably necessary to comply with a law, regulation, valid legal process, or governmental or regulatory request to protect the security or integrity of the Services; and/or to protect the rights, property, or safety of Emanco, its employees, customers, users, or others. If we are going to release your data, we will do our best to provide you with notice in advance by email, unless we are prohibited by law from doing so.
• In the event we go through a business transition (such as a merger, acquisition by another company, bankruptcy, or sale of all or a portion of our assets, including, without limitation, during the course of any due diligence process), your personal information will likely be among the assets transferred. By providing your personal information, you agree that we can transfer such information in those circumstances without your further consent. Should such a business transition occur, we will make reasonable efforts to request that the new owner or combined entity (as applicable) follow this Privacy Policy with respect to your personal information. If your personal information would be used contrary to this privacy policy, we will request that you receive prior notice.

4. When We Use and Share Non-Personal Information

We use and share your non-personal information in a variety of ways, including to improve the Services.

5. Cookies and Tokens

We use tracking technologies, such as cookies, local storage, and pixel tags as described further below.

Cookies may be set and accessed on your computer. Upon your first visit to the Services, a cookie will be sent to your computer that uniquely identifies your browser. "Cookies" are small files containing a string of characters that is sent to your computer's browser and stored on your device when you visit a website. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you reject cookies, you may not be able to sign into the Services or take full advantage of our Services. Additionally, if you clear all cookies on your browser, you may need to reset any privacy settings in your browser which are stored in cookies.

Our Services use the following types of cookies for the purposes set out below:

• Analytics and Performance Cookies: These cookies are used to collect information about traffic to our Services and how users use our Services. The information gathered does not identify any individual visitor, but rather enables us to count the number of unique visitors. It includes the number of visitors to our Services, the websites that referred them to our Services, the pages that they visited on our Services, what time of day they visited our Services, whether they have visited our Services before, and other similar information. We use this information to help operate our Services more efficiently, to gather broad demographic information and to monitor the level of activity on our Services. 
• Essential Cookies: These cookies are essential to provide you with services available through our Services and to enable you to use its features. For example, they allow you to log in to secure areas of our Services and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
• Functionality Cookies: These cookies allow our Services to remember choices you make when you use our Services, such as remembering your language preferences, remembering your login details, remembering which polls you have voted in and in some cases, to show you poll results, and remembering the changes you make to other parts of our Services which you can customize. These cookies also enable us to identify you across various screens and devices as you login and use our Services, as well as enable us to work with partners to resolve your digital identities and personalize your experiences across our Services, our partners and customers, and across channels. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Services.
• Flash: A Flash cookie is a data file placed on a device via the Adobe Flash plug-in that is built into or downloaded by you onto your device. Flash cookies are used for various purposes, including, without limitation, enabling a Flash feature and remembering your preferences. 

Pixel Tags: We also use “pixel tags,” which are small graphic files that allow us and third parties to monitor the use of the Services and collect usage data. We may also insert pixel tags on third parties’ websites. A pixel tag can collect information such as the IP address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time (and length of time) the page containing the pixel tag was viewed; the type of browser that retrieved the pixel tag; and the identification number of any cookie previously placed by that server on your computer. We use pixel tags to collect information about your visit, including the pages you view, the links you click, and other actions taken in connection with our sites and Services and use them in combination with our cookies to provide offers and information of interest to you. We may also use pixel tags to collect data related to a website visit. Please note that our transfer of information to these third-party might be deemed a sale in certain jurisdictions. Where applicable, we will provide you a notice of our transfer of information and provide you with the ability to opt-out of such sale or sharing of information. In addition, we use a variety of other technologies that collect similar information for security and fraud detection purposes.

6. How to Opt-Out of Email Communications

To stop receiving notifications or promotions, please contact us at emancoweb@emancoholdings.com or click the unsubscribe link found at the bottom of each email. 

7. Storage, Security and How to Remove Your Information

We use industry standard technical, administrative, and physical controls to protect your data. While we take reasonable precautions against possible security breaches, no website or internet transmission is completely secure and we cannot guarantee that unauthorized access, hacking, data loss, or other breach will never occur. We will process and store your personal information only for the period necessary to achieve the purpose of the storage, or as permitted by law.  The criteria used to determine the period of storage of information is the respective statutory retention period. After expiration of that period, the corresponding information is routinely deleted, as long as it is no longer necessary for the fulfillment of a contract or the initiation of a contract.

8. De-Activating Your Account

You can choose to deactivate your account so that you are no longer viewable on the Services. You can request deactivation through the Services or by sending a message toemancoweb@emancoholdings.com.

9. Third-Party Links

The Services may contain links to and from third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies, which may differ substantially from ours, and that we do not accept any responsibility or liability for their activities or the content of their privacy policies.

10. International Data Transfers for EU, UK Swiss and Brazil Individuals

Personal data collected through our Services will be transferred to and stored by us in the United States; therefore, your personal data will be processed outside your jurisdiction in a country that is not currently subject to an adequacy decision by the European Commission, and that may not provide the same level of data protection as your jurisdiction, such as the EEA. We ensure that the recipient of your personal data offers an adequate level of protection and security.

We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to emancoweb@emancoholdings.com..  

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. 

If you believe we have not respected your rights or otherwise not handled data correctly, then we encourage you to contact us directly and we will do everything possible to help. However, where you still have a complaint, then you have the right to raise the matter with the Supervisory Authority (or data protection agency) in your country for resolution.

11. Children's Privacy

We do not knowingly collect personal data about children. Our websites and systems are not designed for use by individuals under the age of 18, and in particular are not designed for children under the age of 18. If we learn we have collected or obtained personal data of someone under 18, we will delete that information from our database. If you believe that this has occurred, please contact us at emancoweb@emancoholdings.com.

12. Contact Us

If You have any questions or concerns about this Privacy Policy, please contact us at emancoweb@emancoholdings.com

We reserve the right to end Your use of the Website at any time, for any reason, without notice or liability to us. If You violate any of the Terms of Use, we reserve our right to take the necessary action against You at our own convenience